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C-Zentrix Partners With California Based HappyFox CRM

C-Zentrix, a global leader in customer experience platform expands its base in North America. Partnering with a California based ticketing solution provider HappyFox, C-Zentrix aims to offer the next generation customer experience platform to its end users by bringing the power of multi-channel along with HappyFox.
                               
Speaking on the occasion, Saket Setu, CEO, C-Zentrix said, “We are delighted to have partnered with HappyFox who are specialists in the space of offering omni-channel customer contact solutions. We are confident, that through our partnership, we would be able to leverage C-Zentrix’s strength in offering world-class customer experience solution with multi-channel, backed by robust ticketing infrastructure of HappyFox.”

With over 30% market share in India , SEA and MEA  region, C-Zentrix now aims to expand in North America market.

"HappyFox is a customer support platform serving thousands of customers worldwide with our helpdesk and live chat solution. Through our partnership with C-Zentrix, we are now able to add an enterprise-grade voice solution to our robust multi-channel customer support platform. This partnership will help our customer’s worldwide get a perfectly integrated contact center solution." said Shalin Jain, CEO, HappyFox.

HappyFox offers the most comprehensive help desk and 24x7 contact centre solution, with a wide array of features suiting the needs of diverse industries including Education, Retail, Travel, IT Support, Non-Profit, Government, Telecom, Healthcare, Insurance and Banking & Financial Services.

Shrey Kapoor is a Tech-Enthusiast, Harvard certified Cyber Security and Cyber Forensics Expert. He Founder Techphlie.com, which is one of the India's Top Tech News Website. Even Forbes and many other renowned publishers took his articles reference. Shrey is a Technology analyst, strategic thinker and creative writer who is passionate to deliver the best, latest possible Tech-News to his followers and subscribers. He completed his masters in Artificial Intelligence & Robotics, certified in IPR, T.Q.M. & ISO 9001:2008 In Quality Management Systems.

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